Privacy Policy

Information we collect

We may collect your name, phone number, email address, service address, photos or descriptions related to a service request, and communication preferences. Information may be collected through website forms, phone calls, text messages, or in-person conversations related to a service request.

How we use your information

We use this information for business and service-related purposes, including responding to inquiries, providing estimates, scheduling services, sending appointment confirmations and reminders, communicating arrival updates, and requesting clarification. We do not use your information for unsolicited marketing campaigns.

SMS messaging

If you provide your mobile number, Fix It Right Handyman may send transactional SMS or MMS messages related to your request, appointments, arrival windows, scheduling updates, and service communications. Message frequency varies. Message and data rates may apply. SMS consent is not a condition of purchase.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly. We do not sell, rent, or share your personal information or mobile number with third parties for marketing or promotional purposes.

Consent records

We maintain records of how and when SMS consent is obtained and retain this information in our customer management system for compliance and audit purposes.

Contact

Questions about this policy may be sent to travis@fixitrightsc.com.

Policy changes

We may update this policy periodically. Changes will be posted here with an updated date.